Privacy Policy

Who we are

This website is operated by The Mai Experience, the event management and production division of BeMai Productions, based in Jacksonville, Florida (“we,” “us”). You can reach us at info@bemaiproductions.com or 321.236.2408.

Information you provide to us

When you submit our inquiry form, we collect the information you choose to share: your name, organization, email address, phone number, event details (type, timeframe, location, estimated attendance, budget range, services of interest, and your description), and your preferred contact method. We use this information for one purpose: responding to your inquiry and, if you engage us, planning and delivering your event.

If you contact us directly by email, phone, or text, we use the details you provide to respond and to keep a record of our correspondence.

How inquiry information is handled

• We do not sell your personal information.
• We do not share it with third parties for their own marketing.
• Inquiry details may be stored in the customer-relationship system we use to manage client communication, and may be processed by the service providers that operate that system on our behalf.
• We contact you only about your inquiry and our services, using the contact method you indicated.

Information collected automatically

If website analytics are enabled, we use them to understand how visitors use the site (pages viewed, approximate region, device type) so we can improve it. Analytics data is collected with IP anonymization where supported. Our hosting infrastructure also keeps standard server logs (such as IP address, request URL, and time) for security and reliability.

Cookies

This site does not use advertising cookies. Analytics, when enabled, may set cookies solely to measure site usage. You can block or delete cookies in your browser settings without losing access to any part of this site.

How long we keep information

We keep inquiry and correspondence records for as long as needed to respond to you, deliver services, and meet legitimate business and legal requirements — and no longer.

Your choices and rights

• You may request a copy of the personal information we hold about you, ask us to correct it, or ask us to delete it.
• You may ask us to stop contacting you at any time.
• To make any of these requests, email info@bemaiproductions.com. We will respond within a reasonable timeframe.

Children

This website is intended for adults planning events and is not directed to children under 13. We do not knowingly collect personal information from children.

Changes to this policy

If we change this policy, we will update this page and its effective date. Material changes will be noted here.

Contact

Questions about this policy or your information: info@bemaiproductions.com. See also our Terms of Use and Accessibility Statement.